Your privacy is important to us. As your seller, VelesStore’s focus is on providing excellence in RV, Trailer and Camper parts. We take your trust seriously and are respectful of the personal information you share with us. We make significant efforts towards ensuring the privacy and security of your personal information, as further described in this policy.

How Does VelesStore Use The Personal Information Collected?

VelesStore may use the information collected as follows:

-to complete your purchase transactions and provide the services you request;

-to send you catalogs and other offerings through the mail;

-to contact you about the status of your orders;

-to identify your product and service preferences, so that you can be informed of new or additional products, services, and promotions that might be of interest to you;

-to notify you of product recalls or provide other information concerning products you have purchased;

-to process and respond to your application for current or future career opportunities;

-to respond to your comments, questions or complaints, determine your satisfaction with our programs and service, to personalize your experiences;

-to send you marketing communications and other information you have chosen to receive regarding our products, services, marketing or special events;

-to use your Personal Information for our everyday business purposes such as security, payment processing, analytics, operations, fraud detection and prevention, reporting, making back-ups and legal compliance;

-to improve our merchandise selections, customer service, and overall customer shopping experience.

Is My Online Transaction Secure?

Yes. We use prevailing security technology to ensure that your shopping experience will be safe and secure. We encrypt your Personal Information, including your name, address, and credit card number when transmitting over the Internet using Secure Socket Layer (SSL) security technology. We strive to update our security procedures and enhance our Sites to meet prevailing encryption standards.

You can check for a secure connection by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https."

Whom Do I Contact If I Have Additional Questions or Concerns About This Policy?

If you have any questions or concerns about VelesStore privacy policy, please contact us at our Customer Service Center by email:

For more information on privacy in general, please visit the US Federal Trade Commission's site on Privacy Initiatives at or the Electronic Privacy Information Center,, a public interest research center clearinghouse for privacy issues.


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