Answer

At VELESSTORE.COM We Guarantee:

  • • One Year Warranty
  • • Free replacement
  • • Fast and Free Delivery in the US 2-3 business days
  • • Fast International Delivery to CANADA - Priority Mail Service
  • • RV Parts that are Always in Stock
  • • Same Day Shipping
  • • Packaging is 100% Safe and Secure
  • • Top-quality RV PARTS
  • • The Best Prices
  • • By Buying from us you will be joining More than 10,000+ Happy Customers

Answer

Email us at velesstoreus@gmail.com, and our sales team will help you and track your parcel.

Answer

We provide fast and free shipping in the US: 3-5 business days

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We also provide fast shipping to Canada: 7-14 business days (calculated at checkout).

Answer

Returns You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item needs to have the receipt or proof of purchase. Refunds Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. As the merchant, we are always responsible for paying shipping fees for these order-related reasons:

  • • Arrived damaged
  • • Didn't match description
  • • Expired item
  • • Late delivery
  • • Quality wasn't as expected
  • • Received wrong item
  • The reasons that require customers to pay return shipping fees:

  • • Better price found
  • • Changed mind
  • • Does not fit
  • • No longer needed
  • • Ordered wrong item
Shipping You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you have any questions on how to return your item to us, contact us. Email: velesstoreus@gmail.com

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